Patient Access & Billing Specialist

Bay Mark Health; Antioch (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

401K Retirement Plan

Accrued Sick Time

Candidate Referral Program

Bereavement Leave

Jury Duty & Witness Duty Leave

BayMark University Learning

Job summary

BayMark Health Services is seeking a Temporary/Full Time Patient Access Representative / Patient Account Representative in Antioch, CA. You will handle patient billing, verify insurance, liaise with payers, and maintain accurate demographic and financial records.

The role requires 2+ years in medical billing, Medicaid/PAC experience, and strong customer service with solid communication. Proficiency in Word/Excel and the ability to work independently are essential.

Qualifications

• High school diploma or equivalent with at least 2 years’ prior experience in a medical office setting.
• 2-4 years’ experience with Medicaid and PAC and commercial insurance (preferred).
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Knowledge of medical insurance claims procedures, documentation and records maintenance.
• Knowledge of medical billing procedures, gather and compile data into reports.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Ability to understand and follow oral and written directions, establish and maintain effective relationships.
• Satisfactory drug screen and criminal background check.

Responsibilities

• Review, maintain, and process fiscal/account records and transactions related to patient’s accounts.
• Verify insurance benefits and billing information by terminal and/or telephone.
• Contact third party payers for payment post billing.
• Resolve issues with payment and billing, authorization process.
• Reconcile daily money collected.
• Forward information as appropriate to expedite payment.
• Maintain accurate accounts and correspondence.
• Insure completion of pre-authorization process by inquiry and referral to clinician.
• Monitor insurance authorizations and claim rejections.
• Maintain fiscal records for all calculations and verifications.
• Contact patients for payment or payment arrangements.
• Manage revenue cycle and collections for self-pay clients.
• Backup Receptionist duties as needed.

Skills

Medicaid experience

PAC and commercial insurance

Customer service

Telephone etiquette

Communication skills

Self-directed

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

BayMark Health Services is seeking a Temporary/Full Time Patient Access Representative / Patient Account Representative in Antioch, CA. You will handle patient billing, verify insurance, liaise with payers, and maintain accurate demographic and financial records.

The role requires 2+ years in medical billing, Medicaid/PAC experience, and strong customer service with solid communication. Proficiency in Word/Excel and the ability to work independently are essential.