Patient Access & Billing Specialist

Bay Mark Health; Topeka (KS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package include

Generous paid time off accrual

Excellent growth and developmentopport

Job summary

BAART Program is seeking a full-time Patient Access Representative / Patient Account Representative to manage patient billing, verify insurance, and handle payer communications in an outpatient clinic setting.

Responsibilities include reviewing accounts, resolving payment issues, reconciling cash, and maintaining accurate demographics while ensuring confidentiality and compliance with authorization processes.

Qualifications

• High school diploma or equivalent with at least 2 years’ prior experience in a medical office setting.
• 2-4 years’ experience with Medicaid and PAC and commercial insurance (preferred)
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Knowledge of medical insurance claims procedures, documentation and records maintenance.
• Knowledge of medical billing procedures, gather and compile data into reports.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.

Responsibilities

• Review, maintain, and process fiscal/account records and transactions related to patient’s accounts.
• Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares.
• Contact third party payers for payment post billing.
• Resolve issues with payment and billing, authorization process.
• Reconcile daily money collected.
• Forward information to expedite payment.
• Maintain accurate accounts, including demographics and correspondence.
• Ensure completion of pre-authorization process by inquiry and referral to clinician.
• Monitor insurance authorizations and claim rejections.
• Maintain fiscal records and worksheets for accounts.
• Contact patients for payment or payment arrangements according to policy.
• Manage revenue cycle and collections for self-pay clients.
• Maintain confidentiality of patient records.
• Assist with archiving discharged files.
• Respond to requests for information regarding accounts from payer, attorney, and others.
• Backup Receptionist duties: check in patients, collect payments, answer phones, data entry.
• Other duties, as assigned.

Skills

Customer service

Medical office

Billing

Communication

Data entry

Phone etiquette

Education

High school diploma

Tools

Microsoft Word

Excel

Job description

BAART Program is seeking a full-time Patient Access Representative / Patient Account Representative to manage patient billing, verify insurance, and handle payer communications in an outpatient clinic setting.

Responsibilities include reviewing accounts, resolving payment issues, reconciling cash, and maintaining accurate demographics while ensuring confidentiality and compliance with authorization processes.