Patient Billing & Insurance Collections Specialist

Wickhosp; Wickenburg (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Wickhosp in Wickenburg, AZ is seeking a Patient Account Representative to handle billing and collections of outstanding insurance balances. The role focuses on timely filing, payer communication, and resolving denials to ensure accurate reimbursement.

You will work with billers, coding, registration, and other staff, adhering to policies and procedures. Strong attention to detail and prior Medicare/AHCCCS knowledge are preferred.

Qualifications

• High school diploma or equivalent.
• Two+ years of insurance claims processing in a medical setting.
• Two+ years of healthcare collection experience.
• Knowledge of Medicare, AHCCCS and Commercial Insurances.
• Computer literate with Windows Basics, experience with EHR and Electronic billing practices.
• Professional Appearance and Conduct.

Responsibilities

• Bill and/or rebill insurance claims within payer timely filing limits.
• Review accounts and attempt to collect outstanding insurance balances.
• Check payer websites and/or call payers for updated claim statuses.
• Resolve payer denials by submitting corrected claims or appeals.
• Escalate payer issues to Patient Accounts Manager and join payer meetings.
• Coordinate with billers/collectors, Self Pay collections team, coding, registration, cash posting, and other hospital staff.
• Follow collection policies and procedures.

Skills

Insurance claims processing

Healthcare collection

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

EHR

Electronic billing

Job description

Wickhosp in Wickenburg, AZ is seeking a Patient Account Representative to handle billing and collections of outstanding insurance balances. The role focuses on timely filing, payer communication, and resolving denials to ensure accurate reimbursement.

You will work with billers, coding, registration, and other staff, adhering to policies and procedures. Strong attention to detail and prior Medicare/AHCCCS knowledge are preferred.