Insurance AR Specialist I: Billing & Collections

Women's Health Arizona; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Women's Health Arizona is seeking an Insurance AR Specialist Level I to support the Ancillary Billing department. The role focuses on accounts receivable worklists, billing exceptions, and timely follow-up for mammography-related accounts, AHCCCS adjustments, and self-pay balances.

Ideal candidates will document clearly, escalate barriers promptly, and maintain confidentiality per HIPAA and company policy. Strong organizational and communication skills are essential.

Qualifications

• Experience in medical billing, accounts receivable, revenue cycle, or related healthcare admin role preferred.
• Ability to review account details, identify discrepancies, and follow documented procedures with accuracy.
• Working knowledge of insurance billing concepts, payer follow-up, adjustment workflows, and patient balance review preferred.
• Ability to learn and navigate billing systems, worklists, payer portals, Outlook, Teams, and other department tools.
• Strong written and verbal communication skills with the ability to document clearly and professionally.

Responsibilities

• Monitor and work AR queues and billing worklists according to priorities and workflows.
• Review mammography AR worklists, research status, document follow-up activity, identify corrections or escalation.
• Identify AHCCCS-related adjustment opportunities and route adjustments per guidance.
• Review never-billed encounters and coordinate next steps to move the account forward.
• Support non-covered service workflows by reviewing patient forms and additional billing review as needed.
• Respond to IMQM messages related to billing or AR follow-up with proper documentation.
• Assist with self-pay AR follow-up, reviewing balances and issue resolution.

Skills

Medical billing

Accounts receivable

HIPAA compliance

Documentation

Communication

Tools

Billing systems

Microsoft Outlook

Microsoft Teams

Job description

Women's Health Arizona is seeking an Insurance AR Specialist Level I to support the Ancillary Billing department. The role focuses on accounts receivable worklists, billing exceptions, and timely follow-up for mammography-related accounts, AHCCCS adjustments, and self-pay balances.

Ideal candidates will document clearly, escalate barriers promptly, and maintain confidentiality per HIPAA and company policy. Strong organizational and communication skills are essential.