Patient Billing & Financial Assistance Specialist

Variety Care; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Variety Care is seeking a Patient Account Representative in Billing to manage self-pay patient accounts and ensure accurate balances. You will review documentation for discounts and Sliding Fee Scale applications, and assist patients in accessing financial assistance and payment options.

You will collaborate with Revenue Cycle staff to improve collections and patient experience while maintaining HIPAA-compliant documentation in the billing system.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer service in an office or healthcare setting preferred.
• Experience with patient accounts, billing, or financial assistance preferred.

Responsibilities

• Manage self-pay patient accounts and ensure accuracy of balances.
• Review documentation to verify discounts and Sliding Fee Scale applications.
• Assist patients with financial assistance applications and payment options.
• Coordinate with Revenue Cycle staff to improve collections and patient experience.
• Maintain complete documentation in billing systems and protect patient confidentiality.

Skills

Verbal communication

Attention to detail

Customer service

Organization

Documentation

Education

High school diploma or GED

Tools

EMR systems

MS Office

Job description

Variety Care is seeking a Patient Account Representative in Billing to manage self-pay patient accounts and ensure accurate balances. You will review documentation for discounts and Sliding Fee Scale applications, and assist patients in accessing financial assistance and payment options.

You will collaborate with Revenue Cycle staff to improve collections and patient experience while maintaining HIPAA-compliant documentation in the billing system.