Patient Billing Concierge

Ochsner Health; Baton Rouge (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Ochsner Health in Baton Rouge, LA is seeking a patient billing specialist to assist with inquiries across the organization in person and at times remotely. You will review patient bills, help secure authorizations, set up payment plans, and backfill for coverage at other locations to ensure a smooth patient experience.

Candidates should have a high school diploma, at least 1 year of healthcare billing or customer service, and strong data entry and communication skills.

Qualifications

• Requires high school diploma; bachelor’s preferred.
• 1 year of customer service, healthcare, or office experience.
• Experience with healthcare billing/collections is a plus.

Responsibilities

• Assist patients with billing inquiries face to face, email, fax, regular mail, or phone.
• Liaise between patients, providers, and departments to ensure charges and balances are accurate.
• Obtain timely authorizations and provide cost estimates for upcoming procedures.

Skills

Customer service

Healthcare billing

Data entry

Word

Excel

PowerPoint

Verbal & written communication

Interpersonal skills

Multitask

Work under pressure

Independent decision making

Travel to other facilities

Education

High School diploma

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

Ochsner Health in Baton Rouge, LA is seeking a patient billing specialist to assist with inquiries across the organization in person and at times remotely. You will review patient bills, help secure authorizations, set up payment plans, and backfill for coverage at other locations to ensure a smooth patient experience.

Candidates should have a high school diploma, at least 1 year of healthcare billing or customer service, and strong data entry and communication skills.