Patient Access & Scheduling Specialist

Ochsner Health; Breaux Bridge (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

Ochsner Health in Breaux Bridge is seeking a Patient Access Representative to provide excellent customer service to patients and manage scheduling and registration processes. This role involves gathering and inputting patient information, completing necessary documentation, and performing financial analyses related to patient charges.

The ideal candidate will have at least 1 year of experience in a healthcare or customer service environment and will be proficient in data entry. A high school diploma is required, while an Associate's degree and certifications in healthcare access are preferred.

Qualifications

• 1 year of experience in a healthcare or customer service environment.
• Certification in Healthcare Access Manager (CHAM) or similar preferred.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create and manage patient scheduling and registration.
• Gather and input patient information accurately.
• Perform financial analysis and inform patients of responsibilities.
• Balance cash drawer and prepare deposit slips.

Skills

Customer service

Data entry

Communication

Problem-solving

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Associate's degree

Job description

Ochsner Health in Breaux Bridge is seeking a Patient Access Representative to provide excellent customer service to patients and manage scheduling and registration processes. This role involves gathering and inputting patient information, completing necessary documentation, and performing financial analyses related to patient charges.

The ideal candidate will have at least 1 year of experience in a healthcare or customer service environment and will be proficient in data entry. A high school diploma is required, while an Associate's degree and certifications in healthcare access are preferred.