Patient Billing & Collections Specialist — Detail‑Driven

TSG Resources, Inc.; United States; On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company match

Paid time off and holidays

Professional development support

Employee wellness resources

Job summary

SCP Health is recruiting for a Dallas-based role focused on patient collections and denials management. You will work with the Patient Contact Center to update demographics, answer inquiries, and generate statements while ensuring accurate documentation and timely processing of claims.

The ideal candidate will have 1–2 years in medical insurance denial management, strong analytical skills, and proficient MS Excel usage.

Qualifications

• Must have high school diploma or GED and strong analytical skills.
• Detail-oriented with good organizational abilities.
• Proficient in MS Excel and comfortable with data entry.

Responsibilities

• Collaborate with PCC to update patient demographics and address inquiries related to patient responsibility and collections.
• Identify trends and patterns in patient collections data for continuous improvement.
• Acts as the primary contact for external vendors dealing with patient responsibility and medical claims liability.
• Maintain open communication channels with the patient contact center team to address queries and provide necessary support.
• Ensure accurate and up-to-date documentation of patient collections activities.
• Stay informed about changes in regulations related to patient collections and insurance.

Skills

Detail oriented

Analytical thinking

Team player

Excellent communication

Education

High school diploma or GED

Tools

MS Excel

Job description

SCP Health is recruiting for a Dallas-based role focused on patient collections and denials management. You will work with the Patient Contact Center to update demographics, answer inquiries, and generate statements while ensuring accurate documentation and timely processing of claims.

The ideal candidate will have 1–2 years in medical insurance denial management, strong analytical skills, and proficient MS Excel usage.