Patient Collections & Data Insights Specialist

SCP Health; Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Paid time off

Holidays

Professional development

Wellness resources

Job summary

SCP Health is seeking a detail-oriented Patient Collections Specialist in Dallas, TX. You will collaborate with the Patient Contact Center to update demographics and address inquiries related to patient responsibility and collections. Identify trends for improvement and serve as the primary contact for external vendors.

Maintain documentation and regulatory awareness to ensure accurate processes. You will update demographics, generate statements, and manage paper claims, EOBs, and daily mailings

Qualifications

• High school diploma or GED.
• 1–2 years Medical Insurance Denial Management.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.

Responsibilities

• Collaborate with the Patient Contact Center (PCC) to update patient demographics and address inquiries related to patient responsibility and collections.
• Identify trends and patterns in patient collections data for continuous improvement.
• Acts as the primary contact for external vendors dealing with patient responsibility and medical claims liability.
• Maintain open communication channels with the patient contact center team to address queries and provide necessary support.
• Ensure accurate and up-to-date documentation of patient collections activities.
• Maintain organized records of interactions with external vendors and other relevant stakeholders.
• Stay informed about changes in regulations related to patient collections and insurance.
• Update patient demographics, generate itemized statements, copy, mail, fax, and upload documentation as needed.
• Sort and mail all paper claims to insurance carrier.
• Collate single primary claims that do not require Medical Records for daily mailing.
• Collate multiple primary claims that do not require Medical Records for daily mailing,Print, upload, and fax information.
• Print EOB for secondary paper claims.
• Monitor and maintain an elevated level of productivity and quality of work.
• Keep management abreast of both successes and problems as they occur.

Skills

Detail oriented

MS Excel

Verbal communication

Team player

Education

High school diploma

Tools

MS Excel

Job description

SCP Health is seeking a detail-oriented Patient Collections Specialist in Dallas, TX. You will collaborate with the Patient Contact Center to update demographics and address inquiries related to patient responsibility and collections. Identify trends for improvement and serve as the primary contact for external vendors.

Maintain documentation and regulatory awareness to ensure accurate processes. You will update demographics, generate statements, and manage paper claims, EOBs, and daily mailings