Patient Billing & Collections Specialist

Scott County Health System; Scott City (KS); On-site; USD 36,000 - 52,000; Full time

Job summary

Scott County Health System is seeking a Patient Financial Counselor and Collections Agent to discuss insurance eligibility, benefits, and authorization requirements with patients. You will explain coverage and out-of-pocket costs and help patients understand balances.

You will establish payment plans, collect initial payments, issue reminders, and collaborate with collections agencies as needed, contributing to a smooth revenue cycle and a positive patient experience.

Qualifications

• High school diploma or equivalent.
• Prior billing experience preferred with knowledge of computer systems and medical terminology.
• Excellent communication skills.

Responsibilities

• Explain billing questions related to claims, payments, and balances.
• Assist patients in understanding outstanding balances and payment options.
• Establish payment plans and collect initial payments.
• Monitor accounts and coordinate with external collections as needed.
• Maintain confidentiality per HIPAA and organizational policies.
• Provide professional, patient-centered support to patients and families.

Skills

Billing experience

Medical terminology

Communication skills

Education

High school diploma or equivalent

Job description

Scott County Health System is seeking a Patient Financial Counselor and Collections Agent to discuss insurance eligibility, benefits, and authorization requirements with patients. You will explain coverage and out-of-pocket costs and help patients understand balances.

You will establish payment plans, collect initial payments, issue reminders, and collaborate with collections agencies as needed, contributing to a smooth revenue cycle and a positive patient experience.