Collections Specialist

Oceans Healthcare, L.L.C.; Lafayette (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Oceans Healthcare, L.L.C. is seeking a Collector responsible for accurate and timely billing and collection of outstanding receivables from third party payers.

The role requires maintaining account balances in accordance with contracts, fee schedules, and regulations, and collaborating with site leadership to ensure timely payments. The position emphasizes follow-up with payer representatives, issue resolution to expedite adjudication, and precise documentation in the patient accounting system.

Responsibilities

• Reviews third party claims for accuracy and completeness using patient accounting functionality. Submitting claims to third party payers within timely filing restrictions.
• Performs follow up activities by telephone or electronic inquiry on accounts with outstanding third party payer balance to determine status of claims in accordance with payer specific follow-up guidelines.
• Attempts to expedite claim adjudication by resolving issues that may delay processing, involving the patient/guarantor as necessary.
• Clearly and concisely documents pertinent follow up activity upon completion of each occurrence in patient accounting system.
• Resubmits claims to payers as necessary - submitting secondary or tertiary plan claims as required.
• Ensures accurate account balances for proper account processing and reporting, requesting contractual allowances, adjustments , and balance transfers as necessary.
• Communicates with other revenue cycle staff members, Utilization Review/Case Management, and site leadership to ensure timely and accurate claims payments.
• Researches and resolves credit balance accounts as requested by payers or as identified on aging reports.
• Completes daily and weekly productivity/performance reporting as directed by management.
• Performs other duties and projects as assigned.

Job description

The Collector is responsible for accurate and timely billing and collection of outstanding receivables from third party payers and payer representatives. Maintaining accurate account balances in accordance with contractual obligations, fee schedules, or regulations is required job duty.

Essential Functions:

1. Reviews third party claims for accuracy and completeness using patient accounting functionality. Submitting claims to third party payers within timely filing restrictions.
2. Performs follow up activities by telephone or electronic inquiry on accounts with outstanding third party payer balance to determine status of claims in accordance with payer specific follow-up guidelines.
3. Attempts to expedite claim adjudication by resolving issues that may delay processing, involving the patient/guarantor as necessary.
4. Clearly and concisely documents pertinent follow up activity upon completion of each occurrence in patient accounting system.
5. Resubmits claims to payers as necessary - submitting secondary or tertiary plan claims as required.
6. Ensures accurate account balances for proper account processing and reporting, requesting contractual allowances, adjustments , and balance transfers as necessary.
7. Communicates with other revenue cycle staff members, Utilization Review/Case Management, and site leadership to ensure timely and accurate claims payments.
8. Researches and resolves credit balance accounts as requested by payers or as identified on aging reports.
9. Completes daily and weekly productivity/performance reporting as directed by management.
10. Performs other duties and projects as assigned.