Patient Account Specialist - Hospital Billing & Follow-Up

University of Mississippi Medical Center; Jackson (MS); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Mississippi Medical Center seeks a Patient Account Representative - Hospital Non Govt Followup to perform patient financial services tasks including scanning, filing, reviewing billing, and resolving questions. The role emphasizes accuracy, confidentiality, and professional communication.

Responsibilities cover billing processes, insurance follow up, denial management, and posting payments with attention to detail.

Qualifications

• High school diploma or GED plus 1 year revenue cycle experience.
• Experience with medical billing, claims processing and HIPAA guidelines is preferred.

Responsibilities

• Engages in core revenue cycle functions such as billing, filing, data entry, charge entry, insurance follow up, denial management, payment posting, and customer service.
• Maintains confidentiality and HIPAA compliance; adheres to policies and guidelines.
• Prepares and submits clean claims to insurance, electronically or by paper, accurately and timely.
• Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail.
• Collaborates with management and co-workers in an open and positive manner.
• Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options.
• Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies.

Skills

Data entry

Microsoft Word

Microsoft Excel

Medical terminology

Revenue cycle knowledge

Communication skills

Attention to detail

HIPAA compliance

Independent work

Education

High school diploma or GED

Job description

University of Mississippi Medical Center seeks a Patient Account Representative - Hospital Non Govt Followup to perform patient financial services tasks including scanning, filing, reviewing billing, and resolving questions. The role emphasizes accuracy, confidentiality, and professional communication.

Responsibilities cover billing processes, insurance follow up, denial management, and posting payments with attention to detail.