Patient Billing & Authorization Specialist

Peak Performance Physical Therapy; Lansing (MI); On-site; USD 25,000 - 32,000; Full time

Job summary

Peak Performance Physical Therapy is seeking an Accounting Manager to ensure accuracy in patient accounts, secure pre-authorizations, and maintain smooth cash posting. The role emphasizes collaboration, strong communication, and precise organizational skills in a clinical setting.

You will oversee insurance authorizations for PT/OT, address denials, respond to billing inquiries, and educate patients on balances and payment options while working with an external billing company to resolve issues.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 2+ years of medical billing experience, preferably in PT or outpatient setting.
• Strong understanding of insurance billing, CPT/ICD-10 coding, and EOB interpretation.
• Experience with EMR and billing software; Raintree is a plus.
• Excellent organizational skills with attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Office-based role within a clinical setting; Monday–Friday, full-time.

Responsibilities

• Process virtual credit card payments and assist with patient payment posting.
• Log insurance and patient payments received in the mail.
• Collaborate with external billing company to address AR and billing discrepancies.
• Oversee timely insurance authorizations for PT/OT services and follow up on denials.
• Respond to patient billing inquiries by phone and email.
• Educate patients on balances, payment options, and policies.
• Attend bi-weekly billing meetings and assist with deductible resets and eligibility updates.

Skills

Medical billing

Insurance billing

CPT/ICD-10 coding

EMR software

Communication skills

Organizational skills

Multitasking

Education

Healthcare administration degree

Tools

Raintree Software

Job description

Peak Performance Physical Therapy is seeking an Accounting Manager to ensure accuracy in patient accounts, secure pre-authorizations, and maintain smooth cash posting. The role emphasizes collaboration, strong communication, and precise organizational skills in a clinical setting.

You will oversee insurance authorizations for PT/OT, address denials, respond to billing inquiries, and educate patients on balances and payment options while working with an external billing company to resolve issues.