Patient Billing Advocate

Gastro Health; Miami (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Gastro Health seeks a Patient Advocate Specialist to review patient balances and address billing inquiries from care center staff or patients. The role focuses on ensuring accurate billing and clear communication.

Responsibilities include resolving billing issues via Smartsheet or collections queue, posting self-pay adjustments, making/receiving calls, maintaining claim codes, and monitoring payment plans. Healthcare billing experience is a strong plus.

Qualifications

• 1 year of related experience in healthcare billing or similar.
• Experience in a healthcare environment or healthcare claims is a strong plus.
• Bachelor's degree preferred, but not required.

Responsibilities

• Review patient balances to ensure accurate billing and respond to questions from care center staff or patients.
• Resolve patient billing issues via Smartsheet or patient collections queue; post self-pay adjustments.
• Make and receive patient phone calls; maintain proper claim collection codes; monitor patient payment plans; respond to disputes.

Skills

Healthcare billing knowledge

Medical terminology knowledge

Education

Bachelor's degree preferred

Job description

Gastro Health seeks a Patient Advocate Specialist to review patient balances and address billing inquiries from care center staff or patients. The role focuses on ensuring accurate billing and clear communication.

Responsibilities include resolving billing issues via Smartsheet or collections queue, posting self-pay adjustments, making/receiving calls, maintaining claim codes, and monitoring payment plans. Healthcare billing experience is a strong plus.