Patient Billing & Accounts Specialist

South-Central-Regional-Medical-Center; Laurel (MS); On-site; USD 36,000 - 52,000; Full time

Job summary

South-Central-Regional-Medical-Center in Laurel, MS seeks a Patient Account Specialist to deliver exceptional customer service within the Billing Office. You will focus on self-pay follow-up, payment posting, and overall account resolution to ensure timely processing and accurate records.

Responsibilities include assisting patients, posting payments and refunds, researching discrepancies, and coordinating with internal departments while maintaining HIPAA standards and confidentiality.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Experience in medical billing, collections, or healthcare finance preferred.
• Strong communication and customer service skills.

Responsibilities

• Assist patients with billing questions and account concerns.
• Process and post payments, adjustments, and refunds.
• Research and resolve account discrepancies and balance verifications.
• Maintain documentation and coordinate with internal departments.
• Ensure HIPAA compliance and uphold confidentiality.

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

South-Central-Regional-Medical-Center in Laurel, MS seeks a Patient Account Specialist to deliver exceptional customer service within the Billing Office. You will focus on self-pay follow-up, payment posting, and overall account resolution to ensure timely processing and accurate records.

Responsibilities include assisting patients, posting payments and refunds, researching discrepancies, and coordinating with internal departments while maintaining HIPAA standards and confidentiality.