Patient Billing & Accounts Specialist

Paycom; Duncan (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Paycom is seeking a team member in Duncan, OK to collect patient payments, set up payment plans, and post payments. The role includes posting payments, reviewing balances, and assisting patients with questions while supporting charity care applications. Strong English and basic IT skills are required.

Experience with medical billing/collections and familiarity with EHR systems is preferred. This full-time position involves daily responsibilities in the revenue cycle within a healthcare setting.

Qualifications

• Fluent English communication skills (oral and written).
• Basic computer skills including email usage and navigating IT tools.
• Ability to adapt to urgent situations and follow policies.

Responsibilities

• Post client and patient payments and set up payment plans.
• Review account balances and communicate with patients about balances.
• Assist patients with account questions and concerns.
• Coordinate and complete financial assistance applications for charity care.
• Understand the revenue cycle and escalation pathways.
• Contact patients to obtain information to resolve insurance balances.

Skills

Fluency in English

Basic computer skills

Email proficiency

EHR literacy

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) systems

Job description

Paycom is seeking a team member in Duncan, OK to collect patient payments, set up payment plans, and post payments. The role includes posting payments, reviewing balances, and assisting patients with questions while supporting charity care applications. Strong English and basic IT skills are required.

Experience with medical billing/collections and familiarity with EHR systems is preferred. This full-time position involves daily responsibilities in the revenue cycle within a healthcare setting.