Patient Billing & Accounts Specialist

Albany ENT & Allergy Services P C; City of Albany (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Job summary

Albany ENT & Allergy Services P C is seeking a Patient Accounts Representative to manage patient billing, payments, and self-pay encounters in a fast-paced office. You will serve as the main contact for patients about their accounts, coordinate with providers, and ensure accuracy in posting payments.

Daily duties include balancing cash and checks, posting payments, generating statements, creating payment plans, handling refunds, and reconciling front desk cash.

Qualifications

• Minimum high school diploma or GED and relevant billing experience.
• Experience with medical terminology and patient communication is essential.
• Strong attention to detail, problem solving, and professional demeanor required.

Responsibilities

• Balance cash and checks daily and deposit electronically.
• Process SLIT/self-pay payments for Allergy Department.
• Post patient payments from mail and portal; generate statements.
• Create and modify payment plans according to practice criteria.
• Manage account credits and refunds and respond to patient inquiries.
• Contact patients about overdue balances via email, mail, or phone.
• Apply payments to correct charges and ensure proper insurance on claims.

Skills

Medical billing

Accounts receivable

Patient communication

Attention to detail

Education

High school diploma or GED

Tools

NextGen

EHR systems

Microsoft Office

Job description

Albany ENT & Allergy Services P C is seeking a Patient Accounts Representative to manage patient billing, payments, and self-pay encounters in a fast-paced office. You will serve as the main contact for patients about their accounts, coordinate with providers, and ensure accuracy in posting payments.

Daily duties include balancing cash and checks, posting payments, generating statements, creating payment plans, handling refunds, and reconciling front desk cash.