Patient Billing & Access Specialist II

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare institution in Jacksonville is seeking a Patient Service Rep II to handle patient calls regarding billing issues and facilitate resolutions. The ideal candidate will have experience in physician medical billing and customer service, with proficiency in Microsoft Office and Epic Medical Billing software preferred. This is a full-time entry-level position that involves verifying insurance eligibility and assisting patients with their accounts.

Qualifications

• 2 years of Physician Medical billing experience preferred.
• 2 years of Customer service experience preferred.
• 1 year experience with Microsoft Office preferred.

Responsibilities

• Answer incoming calls from patients and various stakeholders.
• Facilitate resolution of patient billing complaints.
• Verify insurance eligibility and file claims for payment.
• Assist patients with Medicaid share of cost.

Skills

Physician Medical billing

Customer service

Microsoft Office (Outlook, Word, Excel)

Written Communication

Epic Medical Billing software

Education

High School Diploma or GED equivalent

Job description

A healthcare institution in Jacksonville is seeking a Patient Service Rep II to handle patient calls regarding billing issues and facilitate resolutions. The ideal candidate will have experience in physician medical billing and customer service, with proficiency in Microsoft Office and Epic Medical Billing software preferred. This is a full-time entry-level position that involves verifying insurance eligibility and assisting patients with their accounts.