Patient Benefits & Reimbursement Specialist

Valeris; Indiana; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Savings Account (HSA)

401(k) Retirement Savings Plan with 5%

Paid Time Off and Holidays

EAP services

Job summary

Valeris is seeking a Benefits Specialist to join our Indiana office-based team. You will work with patients, healthcare providers, and insurers to verify benefits, process service requests, and help patients access therapy in a compliant manner.

You will review enrollment forms, determine eligibility, and assist callers while upholding privacy, accuracy, and strong customer service standards. Travel is minimal.

Qualifications

• Service-minded, patient-focused approach to support patients and care partners.
• Confidential handling of personal health information.
• Excellent verbal and written communication skills; professional etiquette.
• Accountability for results and attention to detail.

Responsibilities

• Verify patient benefits for major medical and pharmacy plans.
• Review patient assistance enrollment forms and determine eligibility per SOPs.
• Coordinate prior authorizations with payers per guidelines and laws.
• Assist inbound callers and provide consultative support to resolve issues.

Skills

Customer service

Communication

Confidentiality

Teamwork

Attention to detail

Emotional intelligence

Problem solving

Adaptability

Organization

Initiative

Education

Bachelor's degree or equivalent

High school diploma or GED

Tools

Proficient computer skills

Job description

Valeris is seeking a Benefits Specialist to join our Indiana office-based team. You will work with patients, healthcare providers, and insurers to verify benefits, process service requests, and help patients access therapy in a compliant manner.

You will review enrollment forms, determine eligibility, and assist callers while upholding privacy, accuracy, and strong customer service standards. Travel is minimal.