Patient Benefits Navigator - Revenue Cycle

Us Oncology Inc; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Us Oncology Inc. is seeking a Patient Benefits Representative to support the Revenue Cycle Department at Texas Oncology in Dallas.

This full-time role involves educating patients on insurance coverage, assessing financial eligibility, and coordinating benefits to ensure accurate co-pays and coverage. The position supports two oncology locations, with expectations to maintain compliance and confidentiality under HIPAA while aligning with the company’s shared values and commitment to quality

Qualifications

• High school diploma or equivalent required.
• Minimum three (3) years patient pre-services coordinator or equivalent required.
• Proficiency with computer systems and Microsoft Office (Word and Excel) required.
• Demonstrate knowledge of CPT coding and HCPCS coding application.
• Must be able to verbally communicate clearly and utilize the appropriate terminology.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Educate patients on insurance coverage, benefits, and financial aspects.
• Assess patients' ability to meet expenses and discuss payment options.
• Complete reimbursement and liability forms for patient review and signature.
• Obtain insurance pre-authorization or referral codes prior to treatment.
• Verify and update patient demographics and insurance coverage at visits.
• Develop relationships with financial aid providers and stay informed on aid programs.

Skills

Verbal communication

Patient interaction

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Us Oncology Inc. is seeking a Patient Benefits Representative to support the Revenue Cycle Department at Texas Oncology in Dallas.

This full-time role involves educating patients on insurance coverage, assessing financial eligibility, and coordinating benefits to ensure accurate co-pays and coverage. The position supports two oncology locations, with expectations to maintain compliance and confidentiality under HIPAA while aligning with the company’s shared values and commitment to quality