Patient Benefits Navigator

Klamath Tribal Health; Chiloquin (OR); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Full Benefits

Job summary

Klamath Tribal Health seeks a Patient Benefits Coordinator to help patients access Medicaid, Medicare and Tribal programs while guiding enrollment and eligibility processes. You will coordinate with front-line staff and document activities in the EHR/PM system.

The role emphasizes assisting families, maintaining up-to-date patient data, and empowering patients to utilize available health resources. A valid driver’s license and certifications are required.

Qualifications

• High School Diploma or Equivalent required; submit diploma or transcripts.
• Minimum 1 year of experience in customer service, admin support, data entry or related field.
• Must obtain Oregon Health Plan assister certification within 90 days of hire.
• Must obtain SHIBA certification within 9 months of hire; valid Oregon Driver’s License required.

Responsibilities

• Determine eligibility of referred patients and document actions within three working days.
• Collaborate with Patient Registration, Third Party Billing and other staff to ensure accurate information and utilization of alternate resources.
• Back up for Patient Registration and assist in maintaining patient data in the EHR/PM system.
• Ensure maximal identification of eligible patients for alternate resources.
• Assist patients with applications for Medicaid/Medicare and explain rules and coverage.
• Transmit applications to agencies and track processing, documenting activities in notes and logs.

Skills

Communication

HIPAA compliance

Data entry

Tribal program knowledge

Interviewing

RPMS proficiency

Education

High School Diploma or Equivalent

Tools

MS Word

MS Excel

RPMS system

Job description

Klamath Tribal Health seeks a Patient Benefits Coordinator to help patients access Medicaid, Medicare and Tribal programs while guiding enrollment and eligibility processes. You will coordinate with front-line staff and document activities in the EHR/PM system.

The role emphasizes assisting families, maintaining up-to-date patient data, and empowering patients to utilize available health resources. A valid driver’s license and certifications are required.