Patient Benefits & Financial Aid Specialist

City of Hope; Mount Pleasant (TX); On-site; USD 39,000 - 54,000; Full time

Job summary

Texas Oncology, part of The US Oncology Network, is seeking a Patient Benefits Representative to support the Medical Oncology Department in Mt Pleasant, TX. The role is full-time, with standard hours Monday through Friday, 8:00 am–5:00 pm, at the 1612 Shadywood Lane clinic.

The ideal candidate will educate patients on insurance coverage and benefits, assess financial needs, and manage pre-authorization and demographics updates within the system.

Qualifications

• High school diploma or equivalent required.
• Associates degree in Finance or Business preferred.
• Proficiency with computer systems and Microsoft Office.
• Knowledge of CPT and HCPCS coding applications.
• Must be able to communicate clearly and complete required e-learning within 90 days.

Responsibilities

• Educate patients on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses.
• Assess patient financial ability and discuss payment arrangements; assist with financial aid programs.
• Update insurance eligibility, coverage, and benefits in the system.
• Obtain insurance pre-authorization or referral approval codes prior to treatment.
• Verify and update demographics and insurance coverage at each patient visit.

Skills

Computer literacy

Communication skills

CPT/HCPCS knowledge

Verbal communication

Education

High school diploma

Associates degree in Finance/Business

Tools

Microsoft Office

Job description

Texas Oncology, part of The US Oncology Network, is seeking a Patient Benefits Representative to support the Medical Oncology Department in Mt Pleasant, TX. The role is full-time, with standard hours Monday through Friday, 8:00 am–5:00 pm, at the 1612 Shadywood Lane clinic.

The ideal candidate will educate patients on insurance coverage and benefits, assess financial needs, and manage pre-authorization and demographics updates within the system.