Oncology Patient Benefits Specialist

Us Oncology Inc; Mount Pleasant (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

The US Oncology Network is seeking a Patient Benefits Representative to join the Texas Oncology team in Mt Pleasant, TX. This full-time on-site role focuses on educating patients about insurance coverage, assessing financial eligibility, and updating benefits data within the system.

The ideal candidate will have strong communication skills and proficiency in MS Office. Level 1 or Sr candidates may apply based on experience.

Qualifications

• High school diploma or equivalent required; associates degree preferred for Sr level.
• Minimum three (3) years patient pre-services coordinator or equivalent experience.
• Proficiency with Microsoft Office (Word and Excel).
• Knowledge of CPT and HCPCS coding.
• Excellent verbal communication skills; ability to explain benefits clearly.
• Must complete required e-learning courses within 90 days.

Responsibilities

• Educate patients on insurance coverage, benefits, co-pays, deductibles and out-of-pocket costs.
• Assess patients’ ability to meet expenses and discuss payment options; educate on financial assistance programs.
• Complete and forward insurance eligibility, coverage and benefits forms to billing.
• Obtain pre-authorization or referral codes prior to treatment.
• Maintain patient eligibility and update demographics in the system.

Skills

Patient pre-services coordination

MS Office (Word, Excel)

CPT coding knowledge

HCPCS coding knowledge

Verbal communication

E-learning completion within 90 days

Education

High school diploma or equivalent

Associates degree in Finance or Business

Job description

The US Oncology Network is seeking a Patient Benefits Representative to join the Texas Oncology team in Mt Pleasant, TX. This full-time on-site role focuses on educating patients about insurance coverage, assessing financial eligibility, and updating benefits data within the system.

The ideal candidate will have strong communication skills and proficiency in MS Office. Level 1 or Sr candidates may apply based on experience.