Patient Benefits Coordinator: Insurance & Authorizations

Trinity Employment Specialists; Edmond (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

TRINITY EMPLOYMENT SPECIALISTS in Edmond, OK is seeking a Patient Benefits Coordinator to support daily financial coordination, verify benefits, and manage prior authorizations. The role collaborates with patients, providers, and clinic staff to ensure accurate processing and a positive patient experience.

The ideal candidate has 2–3 years of medical insurance experience, knowledge of Medicare/Medicaid, and proficiency with EHR and Microsoft Office.

Qualifications

• 2–3 years of experience with medical insurance, benefits verification, prior authorizations, medical billing, or related field
• Strong understanding of Medicare, Medicaid, and third-party insurance vendor
• Experience with Electronic Health Record (EHR) systems preferred
• Excellent customer service and communication skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint
• Must have prior infusion experience
• Pharmacy, PBM, or specialty pharmacy experience preferred

Responsibilities

• Verify insurance benefits and eligibility for new and existing patients
• Process prior authorizations and required insurance approvals in a timely manner
• Calculate patient financial responsibility based on insurance and pharmacy verification
• Communicate payment expectations and benefits information to patients
• Understand insurance concepts including drug cards, pharmacy benefits, and major medical coverage
• Assist with government and patient assistance program coordination
• Validate patient copay assistance programs
• Process outside infusion referrals
• Review payment records to ensure accurate collection of patient and third-party payments
• Answer incoming calls and return voicemails promptly
• Manage assigned tasks and workflow within the Electronic Health Record system
• Maintain HIPAA compliance and patient confidentiality at all times
• Follow clinic policies, procedures, and standard operating guidelines
• Support coworkers and contribute to a positive team environment
• Deliver excellent patient care and customer service
• Perform additional duties as assigned by administration

Skills

Insurance verification

Prior authorizations

Medical billing

Customer service

Attention to detail

Multitasking

MS Office (Outlook, Word, Excel)

Education

Associate’s or Bachelor’s degree in healthcare, business, finance, or related field

Tools

Electronic Health Record (EHR) systems

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

Job description

TRINITY EMPLOYMENT SPECIALISTS in Edmond, OK is seeking a Patient Benefits Coordinator to support daily financial coordination, verify benefits, and manage prior authorizations. The role collaborates with patients, providers, and clinic staff to ensure accurate processing and a positive patient experience.

The ideal candidate has 2–3 years of medical insurance experience, knowledge of Medicare/Medicaid, and proficiency with EHR and Microsoft Office.