Patient Benefits Analyst/FT Hybrid - Springfield

mercy; Town of Springfield (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement matching

Job summary

Mercy is seeking an experienced analyst to support the Mercy Receivables system development, re-engineering, or enhancements. You will maintain databases, generate reports, and ensure maximum reimbursement by interfacing with patient accounting, IT, and other departments.

Responsibilities include developing user training materials, performing pro-active analysis, and collaborating with third-party payers and vendors to resolve issues while upholding Mercy standards.

Qualifications

• High school diploma required; 5+ years of relevant experience.
• Superior oral and written communication and analytical abilities; able to handle a large volume of transactions.
• On-call availability and/or after-hours work for system testing or troubleshooting.

Responsibilities

• Analyze and support Mercy Receivables systems and improvements.
• Maintain databases and generate routine reports for system users.
• Develop user training materials for new or enhanced processes.
• Collaborate with Patient Accounting, IT, and external partners to resolve issues and optimize reimbursement.

Skills

Analytical skills

Interpersonal skills

Communication skills

CRT use

Education

High school diploma

Bachelor's degree preferred

Job description

Find your calling at Mercy!

Serves as an analyst for Mercy Receivables system development, re-engineering, or system enhancement projects. Negotiates ad hoc agreements with third party payers. Maintains databases, spreadsheets, computer and paper files related to interfaced software packages. Responsible for routine reporting and pro-active analytical support relating to the systems. Responsible for ensuring that systems are designed to obtain optimum reimbursement for Accounts Receivable, including building/maintaining system tables. Works effectively with Patient Accounting, Information Services, Medical Records, Admitting, Nursing, Fiscal Services, Unity Health Network, third party payors, vendors, and other external customers to bring about problem resolution in a professional manner. Responsible for development of user training manuals. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

MINIMUM QUALIFICATIONS:

• Education: High school diploma required.
• Experience: Minimum of five (5) years of relative experience necessary.
• Other skills & knowledge:(skills, knowledge, abilities) Interpersonal and organizational skills required. Must possess superior oral and written communication skills, and analytical skills. Must be capable of handling a large volume of transactions on a daily basis and considerable CRT use. May need to be on-call and/or report to work during unusual hours for system testing or troubleshooting.

PREFERRED QUALIFICATIONS:

• Education: Bachelor degree in business/information system preferred.
• Experience: Minimum of five (5) years of relative experience necessary.
• Other skills & knowledge: Knowledge of personal computer and software desired.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.