Patient Benefits Analyst/FT Hybrid - Springfield

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy is seeking an experienced analyst to support the Mercy Receivables system development, re-engineering, and enhancements. The role requires coordinating with multiple departments and external payers to optimize reimbursement and system performance.

You will maintain databases, generate routine reports, and contribute to user training materials while ensuring quality and compliance with Mercy Service Standards.

Qualifications

• Education: High school diploma required.
• Experience: Minimum of five (5) years of relative experience necessary.
• Interpersonal and organizational skills required. Must possess superior oral and written communication skills, and analytical skills. Must be capable of handling a large volume of transactions on a daily basis and considerable CRT use.
• May need to be on-call and/or report to work during unusual hours for system testing or troubleshooting.
• Preferred: Bachelor degree in business/information system.

Responsibilities

• Serves as an analyst for Mercy Receivables system development, re-engineering, or system enhancement projects.
• Negotiates ad hoc agreements with third party payers.
• Maintains databases, spreadsheets, computer and paper files related to interfaced software packages.
• Responsible for routine reporting and pro-active analytical support relating to the systems.
• Responsible for ensuring that systems are designed to obtain optimum reimbursement for Accounts Receivable, including building/maintaining system tables.
• Works with multiple departments and external customers to resolve problems and develop training materials.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Oral communication

Written communication

CRT usage

Large volume transactions

Education

High school diploma

Bachelor degree in business/information system

Job description

Find your calling at Mercy!

Serves as an analyst for Mercy Receivables system development, re-engineering, or system enhancement projects. Negotiates ad hoc agreements with third party payers. Maintains databases, spreadsheets, computer and paper files related to interfaced software packages. Responsible for routine reporting and pro-active analytical support relating to the systems. Responsible for ensuring that systems are designed to obtain optimum reimbursement for Accounts Receivable, including building/maintaining system tables. Works effectively with Patient Accounting, Information Services, Medical Records, Admitting, Nursing, Fiscal Services, Unity Health Network, third party payors, vendors, and other external customers to bring about problem resolution in a professional manner. Responsible for development of user training manuals. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

MINIMUM QUALIFICATIONS:

Job Description

Find your calling at Mercy!

Serves as an analyst for Mercy Receivables system development, re-engineering, or system enhancement projects. Negotiates ad hoc agreements with third party payers. Maintains databases, spreadsheets, computer and paper files related to interfaced software packages. Responsible for routine reporting and pro-active analytical support relating to the systems. Responsible for ensuring that systems are designed to obtain optimum reimbursement for Accounts Receivable, including building/maintaining system tables. Works effectively with Patient Accounting, Information Services, Medical Records, Admitting, Nursing, Fiscal Services, Unity Health Network, third party payors, vendors, and other external customers to bring about problem resolution in a professional manner. Responsible for development of user training manuals. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

MINIMUM QUALIFICATIONS:

Education: High school diploma required.

Experience: Minimum of five (5) years of relative experience necessary.

Other skills & knowledge:(skills, knowledge, abilities)

Interpersonal and organizational skills required. Must possess superior oral and written communication skills, and analytical skills. Must be capable of handling a large volume of transactions on a daily basis and considerable CRT use. May need to be on-call and/or report to work during unusual hours for system testing or troubleshooting.

Preferred Qualifications

Education: Bachelor degree in business/information system preferred.

Experience: Minimum of five (5) years of relative experience necessary.

Other skills & knowledge: Knowledge of personal computer and software desired.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.