Patient Authorization & Insurance Verification Specialist

UCLA Health; Los Angeles (CA); On-site; USD 41,975 - 65,918; Full time

Job summary

A healthcare organization in Los Angeles is seeking a Patient Authorization Representative to support patient registration, verify insurance details, and provide excellent customer service. The ideal candidate will have experience with pharmaceutical and medical insurance processes and strong communication skills. Compensation ranges from $30.47 to $47.85 hourly, with a focus on a flexible and detail-oriented individual. This role is integral to providing exceptional service to patients and staff.

Qualifications

• Flexible, customer-focused, detail-oriented individual is a must.
• Experience with medical office procedures, including scheduling appointments.

Responsibilities

• Pre-encounter and pre-register patients, support clinic staff.
• Verify insurance and enter benefits information into CareConnect.
• Determine co-pays, confirm and obtain insurance authorization.
• Inform patients of financial responsibilities.
• Answer a busy phone system and provide exceptional customer service.

Skills

Experience with pharmaceutical/medical insurance verification and authorization

Excellent communication skills

Interpersonal skills

Organizational skills

Prioritizing skills

Analytical skills

Working knowledge of third-party payor verification terminology

Computer proficiency with Word and Excel

Job description

A healthcare organization in Los Angeles is seeking a Patient Authorization Representative to support patient registration, verify insurance details, and provide excellent customer service. The ideal candidate will have experience with pharmaceutical and medical insurance processes and strong communication skills. Compensation ranges from $30.47 to $47.85 hourly, with a focus on a flexible and detail-oriented individual. This role is integral to providing exceptional service to patients and staff.