Evening Patient Access & Authorization Specialist

Trinity Health; Ann Arbor (MI); On-site; USD 59,000 - 66,000; Full time

Job summary

A prominent healthcare organization in Ann Arbor, MI seeks a Full-Time Authorization Specialist to provide exceptional patient-focused customer service and perform registration and insurance verification duties. The ideal candidate will have at least one year of customer service experience and a strong understanding of medical terminology. A high school diploma is required. The role offers a salary range of $59,000 to $66,000, reflecting the importance of ensuring financial compliance and smooth patient experiences.

Qualifications

• Minimum one year of customer service experience, preferably in patient access.
• Knowledge of medical terminology and coding is required.
• Ability to explain insurance benefits and secure authorizations.

Responsibilities

• Perform outpatient and inpatient registration & insurance verification.
• Collect patient financial liability payments and ensure compliance with requirements.
• Analyze, process, and edit claims based on payer guidelines.

Skills

Customer service experience

Medical terminology understanding

Insurance verification skills

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA certification

Job description

A prominent healthcare organization in Ann Arbor, MI seeks a Full-Time Authorization Specialist to provide exceptional patient-focused customer service and perform registration and insurance verification duties. The ideal candidate will have at least one year of customer service experience and a strong understanding of medical terminology. A high school diploma is required. The role offers a salary range of $59,000 to $66,000, reflecting the importance of ensuring financial compliance and smooth patient experiences.