Patient Appointment Concierge

Florida Digestive Health Specialists LLP; Sarasota (FL); Presencial; USD 18 000 - 20 000; Tempo integral

Resumo da oferta

FLORIDA DIGESTIVE DISEASE SPECIALISTS LLC is seeking a Patient Appointment Scheduler in Lakewood Ranch, FL. The role focuses on greeting patients, scheduling with sensitivity to provider availability, and ensuring accurate records.

Responsibilities include verifying insurance, processing referrals, coordinating with clinical and admin staff, and maintaining confidentiality of patient information. This full-time position requires strong communication, organization, and adaptability to evolving

Qualificações

• Healthcare experience required, appointment scheduling or customer service preferred.
• Strong communication skills, both written and verbal.
• Excellent organizational abilities in a fast-paced environment.
• Empathetic and professional demeanor in patient interactions.
• Proficient with scheduling software and EMR systems.
• Willing to adapt to changing priorities and shift schedules.
• High school diploma or equivalent; relevant certification is a plus.

Responsabilidades

• Greet patients and schedule appointments efficiently per provider availability.
• Handle inbound calls and inquiries with professionalism and empathy.
• Maintain accurate patient records and update system data.
• Verify insurance coverage and relay information to charts.
• Coordinate with clinical and administrative staff to ensure smooth patient flow.
• Process referrals and obtain authorizations as needed.
• Address patient concerns and escalate issues as required.
• Assist with other administrative tasks as assigned.
• Comply with policies and procedures.

Conhecimentos

Healthcare experience

Communication skills

Organizational skills

Empathy

Team collaboration

Adaptability

Attention to detail

Formação académica

High school diploma or equivalent

Medical office administration certification (plus)

Ferramentas

Scheduling software

EMR systems

Descrição da oferta de emprego

FLORIDA DIGESTIVE DISEASE SPECIALISTS LLC is seeking a Patient Appointment Scheduler in Lakewood Ranch, FL. The role focuses on greeting patients, scheduling with sensitivity to provider availability, and ensuring accurate records.

Responsibilities include verifying insurance, processing referrals, coordinating with clinical and admin staff, and maintaining confidentiality of patient information. This full-time position requires strong communication, organization, and adaptability to evolving