Patient Appointment Concierge

NTO Physician Partners PLLC; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

NTO Physician Partners PLLC in Grapevine, TX is seeking a highly organized Patient Appointment Scheduler to manage patient appointments and ensure their needs are met promptly.

You will verify patient information and insurance, communicate appointment details, maintain accurate records, collaborate with providers, and follow up on missed appointments while delivering excellent customer service.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to multitask in a fast-paced environment.
• Proficiency in computer systems and software.
• Knowledge of medical terminology and insurance coverage is a plus.

Responsibilities

• Schedule appointments for patients in person, over the phone, or through email.
• Verify patient information and insurance coverage.
• Communicate with patients to confirm appointments and provide necessary information.
• Maintain accurate and up-to-date patient records.
• Collaborate with healthcare providers to ensure patient needs are met.
• Follow up with patients to reschedule missed appointments.
• Provide excellent customer service to patients and their families.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time management

Multitasking

Medical terminology

Insurance knowledge

Education

High school diploma or equivalent

Tools

Office software

Job description

NTO Physician Partners PLLC in Grapevine, TX is seeking a highly organized Patient Appointment Scheduler to manage patient appointments and ensure their needs are met promptly.

You will verify patient information and insurance, communicate appointment details, maintain accurate records, collaborate with providers, and follow up on missed appointments while delivering excellent customer service.