Patient Advocate Social Worker – Coverage & Care Access

Mercycare; Cedar Rapids (IA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Talent Tuesdays

Job summary

Mercy Cedar Rapids seeks a socially focused professional to help patients and families access coverage and resources. You will screen for Medicaid eligibility, assist with applications, and coordinate with care teams to meet patient needs, while maintaining accurate records and ensuring privacy.

The role emphasizes empathy, strong communication, and multitasking in a fast-paced healthcare setting.

Qualifications

• Bachelor's degree in Social Work or related field preferred
• Must complete CMS MLMS training annually
• Must complete Medicaid Presumptive Eligibility training annually

Responsibilities

• Assist patients with Medicaid eligibility screening and community resources
• Document accurately in the medical record per standards
• Coordinate with Care Team to verify insurance coverage eligibility
• Enter patient information and assist with required forms
• Provide excellent customer service and empathy to patients and families

Job description

Mercy Cedar Rapids seeks a socially focused professional to help patients and families access coverage and resources. You will screen for Medicaid eligibility, assist with applications, and coordinate with care teams to meet patient needs, while maintaining accurate records and ensuring privacy.

The role emphasizes empathy, strong communication, and multitasking in a fast-paced healthcare setting.