Patient Access & Pre-Service Specialist

Mercycare; Cedar Rapids (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Mercycare in Cedar Rapids, IA is seeking a Revenue Cycle Associate to support patient-centered care by communicating with insurers to determine benefits and obtain pre-certifications, and by informing patients of liable amounts after pre-service steps are completed.

The role collaborates with on-site case management, clinical staff, and the billing team to ensure accurate eligibility checks, authorizations, and revenue cycle improvements, contributing to a positive patient experience and

Qualifications

• One-year related experience in hospital, clinic, medical office, business services/revenue cycle.
• Experience with patient billing and insurance communication is preferred.
• Knowledge of HIPAA and medical terminology is desirable.

Responsibilities

• Prepare and clear new cases for pre-scheduled services and verify benefits.
• Interact with insurance companies to verify benefits and obtain authorizations.
• Communicate patient liability and ensure pre-service processes are completed.
• Develop and maintain revenue cycle reports and assist in improving billing processes.
• Follow safety guidelines and collaborate with care teams.

Skills

Strategic thinking

Business judgement

Communication

Education

High School Diploma

Job description

Mercycare in Cedar Rapids, IA is seeking a Revenue Cycle Associate to support patient-centered care by communicating with insurers to determine benefits and obtain pre-certifications, and by informing patients of liable amounts after pre-service steps are completed.

The role collaborates with on-site case management, clinical staff, and the billing team to ensure accurate eligibility checks, authorizations, and revenue cycle improvements, contributing to a positive patient experience and