Patient Advocate

OGA; Meridian (ID); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a premier women's health service provider as a Patient Financial Advocate Support. This full-time role involves assisting the billing department, collecting payments, and setting up payment plans. Enjoy a supportive culture with fun team activities and access to comprehensive benefits including health insurance, retirement plans, and paid time off. This is a fantastic opportunity to make a difference in patient care while working with a dedicated team in a rewarding environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Paid Training

Qualifications

• Strong communication and empathy skills are essential.
• Medical office experience preferred but not required.

Responsibilities

• Assist billing department with collections and patient advocacy.
• Set up payment plans and take payments from patients.

Skills

Communication Skills

Empathy Skills

Education

High School Diploma or GED

Job description

Who We Are:
OGA (OB-Gyn Associates) is one of the Treasure Valley's premier women's health service providers. We are a privately owned company with about 90 employees. We are a recent recipient of a Top Workplaces award for the Treasure Valley in 2022 - 2024! We are one of 35 companies to receive the award this year out of about 1,200 participating companies, and we’re very honored! We’re passionate about our services and patient care, but we also believe in cultivating a strong and supportive culture for our staff. We have a great team at OGA and enjoy doing fun things like contests, potlucks, games, lunch & learn sessions, arts & crafts, educational opportunities, and more.

Eligible full-time employees have access to benefits including, but not limited to: Health Insurance, Dental and Vision Insurance, Paid-time-off, Paid holidays, and 401(k) retirement plan participation, Employee Assistance Program (EAP), and more!

Purpose:
OGA Women’s Health is seeking a full-time Patient Financial Advocate Support team member. This position is set to take place- at our Meridian clinic location, Monday through Friday during regular business hours.

Pay: Range of $19.00-$23.00 per hour based on relevant experience and skills.

Position Duties and Responsibilities: The Patient Financial Advocate Support will assist the billing department in a varied capacity. This role includes supporting the collections and patient financial advocacy team as well as the general billing office.

• Calls past due patients in regard to collecting payment.
• Sets up payment plans for patients.
• Takes payments from patients over the phone.
• Preparing and sending past due and final notice letters.
• Acts as a resource to the Business Office as needed, cross-trained in various roles as needed

Position Requirements:

• High school diploma or GED or equivalent
• Strong communication skills
• Strong empathy skills
• Medical office experience preferred but not required

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• No weekends

Work Location: In person