Patient Admissions Support Specialist

Mirage Post Acute in; Lancaster (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

Mirage Post Acute is seeking an Admission Assistant - Hourly to warmly welcome residents and families, coordinate admissions, and support the Admissions Coordinator in a fast-paced healthcare setting.

You will handle scheduling, pre-admission documentation, insurance verifications, and maintain accurate records while collaborating with nursing, social services, and admin teams. This role emphasizes confidentiality, attention to detail, and patient-centered service, with an on-site schedule.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and EHR systems.
• Ability to handle confidential information with professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely information transfer.
• Support marketing and outreach efforts as needed.

Skills

Communication

Interpersonal skills

Customer service

Attention to detail

Organizational skills

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

Mirage Post Acute is seeking an Admission Assistant - Hourly to warmly welcome residents and families, coordinate admissions, and support the Admissions Coordinator in a fast-paced healthcare setting.

You will handle scheduling, pre-admission documentation, insurance verifications, and maintain accurate records while collaborating with nursing, social services, and admin teams. This role emphasizes confidentiality, attention to detail, and patient-centered service, with an on-site schedule.