Patient Admissions Specialist

Mirage Post Acute in; Lancaster (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Mirage Post Acute is seeking an Admissions Assistant to welcome new residents and coordinate pre-admission tasks. You will partner with the Admissions Coordinator and interdisciplinary teams to ensure accurate, compliant intake and documentation.

Responsibilities include scheduling admissions, verifying insurance, guiding families, tours, and maintaining records in EHRs. Strong communication and organization are essential in a fast-paced healthcare setting.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Healthcare admissions

Medicare/Medicaid knowledge

Communication skills

Organizational skills

MS Office & EHR proficiency

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Mirage Post Acute is seeking an Admissions Assistant to welcome new residents and coordinate pre-admission tasks. You will partner with the Admissions Coordinator and interdisciplinary teams to ensure accurate, compliant intake and documentation.

Responsibilities include scheduling admissions, verifying insurance, guiding families, tours, and maintaining records in EHRs. Strong communication and organization are essential in a fast-paced healthcare setting.