Patient Admissions Specialist

Franciscan Healthcare; West Point (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Franciscan Healthcare in West Point, NE seeks an Admissions Clerk to welcome patients and visitors, coordinate admissions, and handle essential clerical tasks. This full-time role supports patient experience and hospital operations with admissions, registrations, and switchboard duties.

Hours include days, evenings, weekends, and holiday rotation. Strong communication, confidentiality, and computer skills are required for success in a fast-paced environment.

Qualifications

• High School Graduate.
• Minimum of two years business office experience or other related field experience.
• Ability to maintain confidentiality of sensitive information.
• Skill in operating a computer and calculator; knowledge of word processing and spreadsheet programs, and data communications.
• Knowledge of medical office procedures and insurance company operating procedures.
• Knowledge of grammar, spelling, and punctuation.
• Skill in establishing and maintaining effective working relations with co-workers, patients, vendors, and external agencies.
• Skill in greeting all and answering the telephone in a pleasant and helpful manner.
• Ability to exercise initiative, judgment, decision-making.
• Ability to communicate clearly.
• Ability to process patients and public inquiries and respond with poise and efficiency.
• Ability to work with a diverse group of people.

Responsibilities

• Greet visitors and patients in a prompt, courteous and helpful manner.
• Register patients, gather, verify, and update all necessary information within the computer system; have patients sign notices as applicable to their visit.
• Operate the telephone switchboard to include receiving and transferring all in-coming calls, taking appropriate messages, and operating the intercom system.
• Direct visitors to the patient rooms and give other appropriate information.
• Receive and receipt patient account payments by cash, check, or credit card.

Skills

Customer service

Communication

Confidentiality

Computer skills

Grammar and punctuation

Phone etiquette

Teamwork

Education

High School Graduate

Two years business office experience

Tools

Word processing

Spreadsheets

Job description

Franciscan Healthcare in West Point, NE seeks an Admissions Clerk to welcome patients and visitors, coordinate admissions, and handle essential clerical tasks. This full-time role supports patient experience and hospital operations with admissions, registrations, and switchboard duties.

Hours include days, evenings, weekends, and holiday rotation. Strong communication, confidentiality, and computer skills are required for success in a fast-paced environment.