Admissions Clerk

Franciscan Healthcare; West Point (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Franciscan Healthcare in West Point, NE seeks an Admissions Clerk to welcome patients and visitors, coordinate admissions, and handle essential clerical tasks. This full-time role supports patient experience and hospital operations with admissions, registrations, and switchboard duties.

Hours include days, evenings, weekends, and holiday rotation. Strong communication, confidentiality, and computer skills are required for success in a fast-paced environment.

Qualifications

• High School Graduate.
• Minimum of two years business office experience or other related field experience.
• Ability to maintain confidentiality of sensitive information.
• Skill in operating a computer and calculator; knowledge of word processing and spreadsheet programs, and data communications.
• Knowledge of medical office procedures and insurance company operating procedures.
• Knowledge of grammar, spelling, and punctuation.
• Skill in establishing and maintaining effective working relations with co-workers, patients, vendors, and external agencies.
• Skill in greeting all and answering the telephone in a pleasant and helpful manner.
• Ability to exercise initiative, judgment, decision-making.
• Ability to communicate clearly.
• Ability to process patients and public inquiries and respond with poise and efficiency.
• Ability to work with a diverse group of people.

Responsibilities

• Greet visitors and patients in a prompt, courteous and helpful manner.
• Register patients, gather, verify, and update all necessary information within the computer system; have patients sign notices as applicable to their visit.
• Operate the telephone switchboard to include receiving and transferring all in-coming calls, taking appropriate messages, and operating the intercom system.
• Direct visitors to the patient rooms and give other appropriate information.
• Receive and receipt patient account payments by cash, check, or credit card.

Skills

Customer service

Communication

Confidentiality

Computer skills

Grammar and punctuation

Phone etiquette

Teamwork

Education

High School Graduate

Two years business office experience

Tools

Word processing

Spreadsheets

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admissions Clerk

Full Time Clerical West Point, NE, US

Franciscan Healthcare is seeking a friendly and energetic Admissions Clerk to be the welcoming face of our organization! In this vital role, you’ll create a positive first impression by greeting patients and visitors, anticipating their needs, and guiding them with care and efficiency. You’ll play a key part in the patient experience by coordinating admissions and registrations, managing important clerical tasks, and serving as a central communication hub through our hospital switchboard. If you thrive in a fast-paced environment and enjoy making meaningful connections, this is a great opportunity to be at the heart of compassionate care!

Hours: Minimum 35 hours/week to include days, evenings, weekend and holiday rotation

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Greet visitors and patients in a prompt, courteous and helpful manner
• Register patients, gather, verify, and update all necessary information within the computer system; have patients sign notices as applicable to their visit
• Operate the telephone switchboard to include receiving and transferring all in-coming calls, taking appropriate messages, and operating the intercom system
• Direct visitors to the patient rooms and give other appropriate information
• Receive and receipt patient account payments by cash, check, or credit card

QUALIFICATIONS:

Education and/or Experience

• High School Graduate
• Minimum of two years business office experience or other related field experience, preferred

Other Competencies

• Ability to maintain confidentiality of sensitive information
• Skill in operating a computer and calculator; knowledge of computer hardware, word processing and spreadsheet programs, and data communications
• Knowledge of medical office procedures and insurance company operating procedures
• Knowledge of grammar, spelling, and punctuation
• Skill in establishing and maintaining effective working relations with co-workers, patients, vendors, and external agencies
• Skill in greeting all and answering the telephone in a pleasant and helpful manner
• Ability to exercise initiative, judgment, decision-making
• Ability to communicate clearly
• Ability to process patients and public inquiries and respond with poise and efficiency
• Ability to work with a diverse group of people