Patient Admissions Specialist

Cooley Dickinson Hospital; Northampton (MA); On-site; USD 24,000 - 35,000; Full time

Job summary

Cooley Dickinson Hospital in Northampton, MA is seeking an Admissions Clerk to greet patients, collect information, and guide them through the admissions process. You will enter data into the hospital's electronic health records (EHR) system and coordinate with patients and their insurers on coverage and required paperwork.

Responsibilities include completing admission forms, explaining documents to patients and families, and ensuring confidentiality under HIPAA.

Qualifications

• High School Diploma or Equivalent.
• Experience in healthcare or customer service preferred (1–2 years).

Responsibilities

• Welcome patients and enter their information into the facility's electronic health records (EHR) system.
• Coordinate with patients and insurance companies to verify coverage and eligibility for medical services.
• Assist patients in completing admission forms, consent documents, and any additional paperwork required for their visit.
• Communicate with patients, families, and caregivers, providing information on the admissions process, required documents, and any necessary preparations.
• Ensure compliance with patient confidentiality and privacy standards, following HIPAA guidelines.
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Excellent communication

Interpersonal skills

Attention to detail

EHR familiarity

Confidential information handling

Education

High School Diploma or equivalent

Job description

Cooley Dickinson Hospital in Northampton, MA is seeking an Admissions Clerk to greet patients, collect information, and guide them through the admissions process. You will enter data into the hospital's electronic health records (EHR) system and coordinate with patients and their insurers on coverage and required paperwork.

Responsibilities include completing admission forms, explaining documents to patients and families, and ensuring confidentiality under HIPAA.