Patient Admissions Specialist

Harbor Oaks Hospital; New Baltimore (MI); On-site; USD 32,000 - 48,000; Full time

Job summary

Harbor Oaks Hospital is seeking an Admissions Registration professional to manage patient intake, verify information, and coordinate admissions for behavioral health services. The role emphasizes accurate data entry, liaison with referral sources, and timely patient processing.

The ideal candidate holds a Bachelor’s degree and has at least one year in healthcare admissions, preferably within mental health or substance abuse settings.

Qualifications

• Bachelor’s degree required.
• One or more years’ experience in healthcare admissions required. Preferably in the mental health or substance abuse field.

Responsibilities

• Greet and search new patients and those transporting patients upon arrival.
• Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures.
• Schedule assessments of voluntary patients.
• Respond promptly to inquiry calls.
• Responsible for clerical duties such as managing paperwork, handling data entry and answering phones.
• Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources.
• Assist prospective patients and significant others in seeking treatment.
• Assist Admission Counselor in registration of patient to the assigned program.
• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
• Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.
• Coordinate with referral sources.
• Coordinate transportation arrangements for patients.
• Demonstrate a positive, empathetic and professional attitude towards customers always.

Education

Bachelor’s degree

Job description

Harbor Oaks Hospital is seeking an Admissions Registration professional to manage patient intake, verify information, and coordinate admissions for behavioral health services. The role emphasizes accurate data entry, liaison with referral sources, and timely patient processing.

The ideal candidate holds a Bachelor’s degree and has at least one year in healthcare admissions, preferably within mental health or substance abuse settings.