Behavioral Health Intake & Admissions Specialist

Oceans Healthcare, L.L.C.; Edgemont (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Haven Behavioral Healthcare, part of Oceans Healthcare Company, seeks an Intake Specialist to manage admissions inquiries, review paperwork, and greet patients on arrival. The role coordinates with referral sources, clinicians, and staff to ensure complete, accurate information and a smooth admission process while upholding HIPAA and hospital policies.

The Intake Specialist will gather financial, insurance, and administrative data, complete required forms, and facilitate a welcoming, compliant

Responsibilities

• Processes requests for admission from outside referral agencies and from within the community
• Reviews clinical packets for criteria aligned with facility capability and capacity
• Understands Admission and Exclusionary Criteria and EMTALA requirements
• Ensures prior authorizations are obtained for admissions
• Organizes patient information and presents succinct clinical information to admitting physician
• Completes Admission Consents with patient upon arrival
• Handles sensitive information in line with the Company’s Code of Conduct and HIPAA
• Maintains effective communication processes for information transmission
• Works with all departments to support the facility’s mission
• Ensures compliance with state and federal regulations related to communication of incidents
• Communicates information promptly to appropriate leadership channels
• Interacts professionally with patients, families, external entities and internal staff
• Anticipates and meets the needs of patients, families and employees
• Understands the community behavioral health resources continuum
• Preserves patient and family dignity and safety
• Completes required Admission documentation in the EMR and internal systems
• Maintains timely, legible, thorough documentation adhering to regulatory standards

Job description

Haven Behavioral Healthcare, part of Oceans Healthcare Company, seeks an Intake Specialist to manage admissions inquiries, review paperwork, and greet patients on arrival. The role coordinates with referral sources, clinicians, and staff to ensure complete, accurate information and a smooth admission process while upholding HIPAA and hospital policies.

The Intake Specialist will gather financial, insurance, and administrative data, complete required forms, and facilitate a welcoming, compliant