ADMISSIONS CONSULTANT - BH - FULLTIME

Universal Health Services, Inc.; Raleigh (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Universal Health Services, Inc. is seeking a security-focused team member to support patient care areas and front-desk activities in a hospital setting.

The role includes greeting patients, monitoring safety, and assisting with patient transfers and belongings. Candidates should have a High School diploma or equivalent and at least 6 months of reception or behavioral health technician experience, preferably in healthcare.

Qualifications

• High School diploma or equivalent.
• At least 6 months of reception or behavioral health technician experience, preferably in a hospital or other institutional setting.
• Current North Carolina Driver’s License.
• Knowledge of hospital emergency codes.
• Ability to perform phone/reception responsibilities and take accurate messages.
• Strong customer service skills.
• Ability to deal with multiple interruptions.
• Understanding of basic patient safety concepts and how to interact with patients and families.

Responsibilities

• Perform a variety of security and safety related functions.
• Greet new incoming patients and observe patients.
• Gather patient information and conduct contraband searches as needed.
• Assist with transferring patients and patient belongings.

Skills

Reception duties

Security awareness

Customer service

Phone handling

Education

High School diploma

Job description

Responsibilities

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points,

an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Qualifications

POSITION SUMMARY:

To perform a variety of security and safety related functions while involved in the safe – guarding of employees, patients, visitors, physicians and property. Services include greeting new incoming patients, patient observation, gathering patient information along with contraband searches. Assist with transferring patients and patient belongings.

QUALIFICATIONS:

Education/training:

• High School diploma or equivalent.

Experience:

At least 6 months of reception or behavorial health technician experience, preferably in a hospital or other institutional setting.

Licensure/Certification:

• Current North Carolina Driver’s License

Knowledge and Skills:

• Ability to perform phone/reception responsibilities
• Knowledge of hospital emergency codes.
• Possess a keen eye for security breaches and possess a proactive response time to potential security / safety risks.
• Strong customer service skills.
• Skill in answering multi-line phone system, and take accurate messages.
• Ability to deal with multiple interruptions.
• Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions.
• Demonstrates understanding of appropriate patient safety measures.
• Effectively interacts with patients, peers, & families.
• Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing.
• Demonstrates regular, required attendance.