Patient Admissions Representative - PTNB (12)

DeKalb Health; Safford (AZ); On-site; USD 19,000 - 30,000; Part time

Job summary

DeKalb Health in Safford, AZ is seeking a Part-Time Admissions Clerk responsible for patient registration and accurate data entry.

Under the Director of Admissions, you will coordinate insurance verification, benefits, and authorizations, and respond to inquiries from patients and providers.

The role requires strong English communication, attention to detail, and adherence to EMTALA, HIPAA, and related billing rules while delivering excellent customer service.

Qualifications

• Typing speed and accuracy required.
• Strong verbal and written communication.
• Accurate data entry and documentation skills.
• Customer service oriented with professional demeanor.
• Knowledge of EMTALA/HIPAA and billing basics preferred.

Responsibilities

• Register patients and collect required demographics at check-in.
• Verify insurance, benefits, and authorizations as needed.
• Audit registrations for data accuracy and completeness.
• Respond to inquiries from patients, providers, and insurers.
• Maintain professional appearance and adhere to privacy rules.

Skills

Typing speed

Communication

Data entry

Customer service

HIPAA knowledge

Education

High school diploma

Job description

• Location 1600 S 20TH AVE,Safford, AZ, 85546-4011,United States
• Job Category Non-Clinical
• Employee Type Part-Time Non Benefited
• Required Degree High school

Description

Under the general supervision of the Director of Admissions, it arranges for the efficient and orderly registration of all patients. Coordinates insurance and AHCCCS verification, benefits, and authorizations for all patients. Audits all registrations for data accuracy and acts as a resource to all areas of the medical center regarding insurance and registration. Responds to inquiries from physicians, insurance companies, patients, and government representatives, and reviews bills, charges, and related data for accuracy as assigned. Correctly identifies patient demographics, processes data entry, provides excellent customer service, and performs various clerical duties.

Requirements

Required Qualifications

• Must be at least 18 years of age.
• Proof of highest level of education completed but not less than high school education or equivalent.
• Demonstrated ability to type with acceptable speed and accuracy.
• Ability to operate microcomputer, 10‑key calculator and other office equipment.
• Ability to effectively communicate in oral and written form
• Understanding and complying with EMTALA, HIPAA, ABN's, MSP, insurance notification requirements, and medical terminology, and same financial counseling abilities
• Work requires exceptional interpersonal skills to interview and obtain information from patients and interact with other MRGMC personnel and outside personnel.
• Maintain a registration accuracy rate of 88% minimum or better
• Ability to establish and maintain effective working relationships with Medical Staff, Answering Service Clientele, support personnel and the public required.
• An understanding of computer systems, process design and data management.
• Must have a well‑groomed, professional appearance.
• Must have the mental and physical ability to perform, with or without reasonable accommodation, the essential functions of the job.
• Ability to lift, carry, pull, & push 50 pounds.
• Language proficiency in English, with excellent written and verbal fluency.

Preferred Qualifications

• CHAA (Certified Healthcare Access Associate) Certification
• Previous Meditech experience or other related electronic records systems.