Patient Admissions & Registration Specialist

Community Health Systems, Inc.; Tennessee; On-site; USD 30,000 - 36,000; Full time

Job summary

Community Health Systems, Inc. is seeking an Admitting Clerk to support efficient patient admissions and accurate registration. The role includes verifying insurance, counseling patients on costs and payment options, and ensuring compliant documentation.

The position requires handling ABNs and patient signatures, with attention to confidentiality. Shifts run 8:00 AM to 8:00 PM on a 3.5-day weekly schedule, including weekends and holidays.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including ABNs, to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Interpersonal communication

Multitasking

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Tools

Registration software

Multi-line telephone system

Job description

Community Health Systems, Inc. is seeking an Admitting Clerk to support efficient patient admissions and accurate registration. The role includes verifying insurance, counseling patients on costs and payment options, and ensuring compliant documentation.

The position requires handling ABNs and patient signatures, with attention to confidentiality. Shifts run 8:00 AM to 8:00 PM on a 3.5-day weekly schedule, including weekends and holidays.