Patient Admissions & Registration Specialist

Community Health Systems, Inc.; Granbury (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Community Health Systems, Inc. is seeking an Admitting Clerk to facilitate smooth patient registration, verify insurance, and provide financial counseling to patients and families.

The role emphasizes accuracy, confidentiality, and outstanding customer service as you coordinate with admissions, billing, and clinical staff to ensure timely and precise patient processing. Candidates with 0–2 years in admissions or healthcare are encouraged to apply; strong communication and organizational skills

Qualifications

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.

Responsibilities

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Interpersonal communication

Customer service

Attention to detail

Multitasking

Tools

Electronic registration systems

Order entry systems

Job description

Community Health Systems, Inc. is seeking an Admitting Clerk to facilitate smooth patient registration, verify insurance, and provide financial counseling to patients and families.

The role emphasizes accuracy, confidentiality, and outstanding customer service as you coordinate with admissions, billing, and clinical staff to ensure timely and precise patient processing. Candidates with 0–2 years in admissions or healthcare are encouraged to apply; strong communication and organizational skills