Patient Admissions & Registration Specialist

Minidoka Memorial Hospital; Rupert (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Minidoka Memorial Hospital seeks an Admissions Clerk to handle patient registration and communication, ensuring accurate intake and confidentiality across departments.

Responsibilities include registering patients, posting payments, and verifying insurance while maintaining HIPAA standards and efficient front-desk operations in a hospital setting in Idaho. Strong customer service and data-entry skills are required.

Qualifications

• High School Diploma or equivalent.
• 1 year experience in customer service.
• Must be skilled with ten key and computer software/applications.

Responsibilities

• Register all patients and process admissions for both outpatient and inpatient services.
• Collects, posts, and reconciles patient payments, balances cash drawers, and ensures accurate daily financial reporting in compliance with hospital procedures.
• Specifically in ER, monitor ambulance phone, transcribe messages, and relay critical information promptly.
• Ensure the ER admitting office is covered at all times, except in the case of a hospital emergency.
• Update and distribute the daily "On Call" schedule.
• Review patient charts for completeness and accuracy.
• Initiate overhead code announcements as needed.
• Maintain adequate stock of all required forms and materials.
• Ensure HIPAA compliance and strict patient confidentiality.
• Answer and transfer incoming calls professionally and efficiently.
• Verifying insurance, demographics, and accuracy of all information provided.
• Ensure compliance with all applicable government healthcare programs.
• Ability to understand patient priority, such as ER admissions.
• Provide information to other departments as required.
• Assist with light housekeeping duties within the organization as appropriate.
• Actively engage in quality improvement activities.
• Perform other job duties as assigned.

Skills

Customer service

Communication

Data entry

Phone etiquette

Education

High School Diploma

Associate’s Degree (preferred)

BLS Certification

Tools

Ten key

Computer software

Job description

Minidoka Memorial Hospital seeks an Admissions Clerk to handle patient registration and communication, ensuring accurate intake and confidentiality across departments.

Responsibilities include registering patients, posting payments, and verifying insurance while maintaining HIPAA standards and efficient front-desk operations in a hospital setting in Idaho. Strong customer service and data-entry skills are required.