Patient Access & Registration Specialist

R1 RCM; Burley (ID); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM is seeking a part-time PRN Customer Service Representative - Patient Registration at Intermountain Cassia Regional Hospital in Idaho. You will be the first point of contact for patients, ensuring fast, compassionate access to care while handling registration and information gathering across systems.

This role offers the chance to develop in healthcare administration, revenue cycle exposure, and collaboration with care teams in a dynamic hospital setting.

Qualifications

• Experience delivering excellent customer service.
• Strong interpersonal communication and professionalism.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Register patients across multiple computer systems to ensure accurate access.
• Answer phones and collect accurate patient information quickly.
• Provide cost estimates and collect co-pays when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Navigate insurance plans and collect required demographics and medical data.
• Support timely access to care by reducing delays in registration.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM is seeking a part-time PRN Customer Service Representative - Patient Registration at Intermountain Cassia Regional Hospital in Idaho. You will be the first point of contact for patients, ensuring fast, compassionate access to care while handling registration and information gathering across systems.

This role offers the chance to develop in healthcare administration, revenue cycle exposure, and collaboration with care teams in a dynamic hospital setting.