Patient Admissions & Registration Specialist

Covenant Health; Oak Ridge (TN); On-site; USD 32,000 - 44,000; Full time

Job summary

Covenant Health in Oak Ridge, TN seeks a Secretary for Admitting & Registration to welcome patients and manage the intake process. You will schedule, register, and enter charges while maintaining accurate demographic and payment information.

The role requires strong typing, comprehension, and communication skills. You will handle pre-certifications, coordinate with physicians and departments, and ensure smooth patient flow in a busy hospital setting.

Qualifications

• Must be able to type a minimum of 45 net words per minute.
• Ability to read with comprehension and write legibly.
• Perform simple arithmetic calculations and use proper grammar.

Responsibilities

• Greets and assists patients, identifies self, and explains registration process.
• Schedules and enters orders and/or charges through the computer system.
• Photocopies forms and returns originals to customers.
• Follows department downtime procedures.
• Understands hospital services and locations.
• Collects payments and deposits, balances cash, and completes receipts.
• Obtains written orders from physicians and maintains relationships with staff and departments.
• Verifies pre-certification eligibility and referrals when required by payor.
• Collects and verifies demographics and release of information details.
• Completes pre-registration process and accepts reservations.
• Transfers patients to appropriate beds and prepares patient identification armbands.
• Files documents in a timely and accurate manner.
• Complies with payor regulations including Medicare rules.
• Generates census, ER log, room reservations, and patient room requests.
• Answers phones, takes messages, and fulfills caller requests.
• Performs other duties as assigned.
• Adheres to health/safety/competence standards.

Skills

Typing 45 wpm

Reading comprehension

Grammar & spelling

Education

High school diploma

Job description

Covenant Health in Oak Ridge, TN seeks a Secretary for Admitting & Registration to welcome patients and manage the intake process. You will schedule, register, and enter charges while maintaining accurate demographic and payment information.

The role requires strong typing, comprehension, and communication skills. You will handle pre-certifications, coordinate with physicians and departments, and ensure smooth patient flow in a busy hospital setting.