Patient Admissions & Registration Specialist

Weston County Health Services; Newcastle (WY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid leave and holidays

Dental and vision insurance

Life insurance

Disability options

Job summary

Weston County Health Services in Newcastle, WY, is seeking a Patient Account Representative (Registration/Admitting Clerk) to greet patients, verify information, explain processes, and support a smooth admissions experience.

The role emphasizes accuracy, confidentiality, teamwork across departments, and professionalism in all interactions, with opportunities for professional development and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required; healthcare, business, or related coursework a plus.
• Previous experience in patient registration, admitting, scheduling, billing, customer service, or a medical office preferred.
• Knowledge of insurance processes, referrals, and prior authorizations (or willingness to learn quickly).

Responsibilities

• Explain hospital regulations, guide patients through admission, and escort as needed.
• Enter and verify admitting information; ensure departments receive accurate details.
• Maintain records with accuracy and confidentiality; support patient flow across departments.
• Communicate clearly with patients, families, providers, and colleagues.
• Assist visitors with directions; contribute to a welcoming environment.
• Work independently under supervision and participate in trainings and meetings.
• Maintain organized workspace; follow safety and HIPAA guidelines.

Skills

Communication skills

Customer service

Attention to detail

Empathy

Professionalism

HIPAA confidentiality

Education

High school diploma

Healthcare coursework (plus)

Tools

EMR software

Registration/phone systems

Job description

Weston County Health Services in Newcastle, WY, is seeking a Patient Account Representative (Registration/Admitting Clerk) to greet patients, verify information, explain processes, and support a smooth admissions experience.

The role emphasizes accuracy, confidentiality, teamwork across departments, and professionalism in all interactions, with opportunities for professional development and a comprehensive benefits package.