Patient Admissions & Registration Specialist

Arkansas Heart Hospital, LLC.; Hot Springs (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Arkansas Heart Hospital, LLC is seeking a Patient Registrar for the Hot Springs Clinic to admit and register patients for office visits, procedures, diagnostics, or hospital admissions. You will collect demographic and billing information with accuracy and greet patients warmly at the registration desk.

Coordination with inpatient units, OR, Radiology, and concierge teams will be part of your shift to ensure smooth transitions.

Qualifications

• Experience: Minimum of one year related experience (i.e., patient admissions, registration, scheduling, medical insurance) required; healthcare environment strongly preferred.

Responsibilities

• Admits/registers patients for office visit, procedure, diagnostic testing or admission to the hospital.
• Explains policies, answer questions on patient admission and gathers all necessary information and signatures according to hospital policy and procedures.
• If admitting patient to the hospital, assigns patient to a room, notifies designated nursing station of patients arrival and arranges transport of patient to the room.
• Notifies appropriate outpatient departments when the patient has arrived and provides directions to the destination.
• Performs pre-admission functions as defined in hospital policy.
• May perform pre-certification/benefit verification processes in an efficient and timely manner.
• UHC pre-certification is required on all IP stays within 24 hours of admission regardless of weekend or holidays.
• Registration will contact UHC upon notification of IP status to initiate pre-cert.
• Greets patients, families, and visitors arriving at the registration desk in a friendly, courteous manner.
• Serves as liaison with clinical departments, patients and families regarding admission and registration processes.
• Ensures patient and family needs are met and addressed while they are in lobby areas.
• Remains focused on Delighting our Customers.
• In collaboration with inpatient admission, OR, Cath Lab and Radiology, may coordinate the booking and scheduling of patients and transmit bookings to concierge throughout the shift.
• May, in an active manner, solicit information from patients, doctors office staff and insurance companies to complete the Admission Questionnaire form and insurance pre-certification information.

Skills

Patient admissions

Registration

Scheduling

Billing information

Customer service

Job description

Arkansas Heart Hospital, LLC is seeking a Patient Registrar for the Hot Springs Clinic to admit and register patients for office visits, procedures, diagnostics, or hospital admissions. You will collect demographic and billing information with accuracy and greet patients warmly at the registration desk.

Coordination with inpatient units, OR, Radiology, and concierge teams will be part of your shift to ensure smooth transitions.