Patient Admissions & Access Specialist

101 Rogers Memorial Hospital, Inc.; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

101 Rogers Memorial Hospital, Inc. is seeking an Intake Specialist to welcome patients and guide them through the admissions process. You will collect medical, insurance, and demographic information, register patients in Cerner, and explain forms to patients and guardians.

The role requires knowledge of HIPAA/EMTALA, strong communication, and the ability to handle admissions paperwork with accuracy. A collaborative, patient-centered environment is emphasized in this facility’s mission.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• CPR certification within 30 days of hire.
• Experience with admissions and HIPAA/EMTALA basics.
• Ability to explain forms to patients/guardians.

Responsibilities

• Welcome patients and caregivers to the facility and educate them about admissions.
• Register patients in Cerner and ensure accurate input of information.
• Explain insurance coverage and admissions paperwork to patients/guardians.
• Support crisis de-escalation and maintain a calm, professional environment.

Skills

Patient advocacy

Communication

De-escalation

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Cerner EMR

Job description

101 Rogers Memorial Hospital, Inc. is seeking an Intake Specialist to welcome patients and guide them through the admissions process. You will collect medical, insurance, and demographic information, register patients in Cerner, and explain forms to patients and guardians.

The role requires knowledge of HIPAA/EMTALA, strong communication, and the ability to handle admissions paperwork with accuracy. A collaborative, patient-centered environment is emphasized in this facility’s mission.